Articles on: Shipping & Returns

What is the Portabl's shipping policy?

At Portabl, we want to make sure that your order arrives safely and on time. Here are some common questions about our shipping policies:

1. What are your shipping rates?
At Portabl, we offer various shipping options to our customers, depending on their location and preferences. The cost of shipping depends on the option selected and the destination of the package.

To find out the exact cost of shipping, we recommend that you use our configurator to simulate a purchase. This will provide you with a shipping quote based on your location and the chosen shipping method.

We understand that shipping costs can be a concern for some of our customers, and we strive to keep them as low as possible. That being said, please note that shipping costs are outside of our control and are determined by our shipping carriers

2. How long does shipping take?
Shipping times vary depending on the destination country. To get more information about shipping and related costs, you can contact our support team directly through the chat feature on our website. You can also simulate a purchase using our configurator, which will provide you with details on shipping costs and options based on your location and preferred shipping method. Our team is always available to assist customers with any questions or concerns they may have about shipping and delivery.

3. Which countries do you ship to?
We ship to most countries worldwide. To find out if we ship to your country, please use our configurator to simulate a purchase. If your country is not available in the list, please contact us via chat to inquire about shipping options.

4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track your order on the carrier's website.

5. What happens if my order is lost or damaged during shipping?
If your order is lost or damaged during shipping, please contact us via chat as soon as possible. We will work with the carrier to resolve the issue and ensure that you receive your order.

Please note that the above information is general and may not apply to all situations. For specific details regarding shipping policies, please contact our support team via chat. And remember, you can always use our configurator to simulate a purchase and check if your country is eligible for shipping.

Updated on: 24/05/2023